A payment has been debited several times, what now?

If a payment has been debited twice - whether it is a double payment for the same amount, or a different amount - please contact our customer service. You can submit a refund request via our customer service. A request for a refund can be submitted via our live chat or email (support@goosevpn.com).

We kindly request you to provide the following information:

• The invoice number of the payments (can be found in the description of the debit)
• Date of both payments
• The type of subscription you are using